A Citizen Request Management (CRM) system is a technology used by organizations to improve their interactions and relationships with customers or clients, while facilitating efficient service delivery.
Implementing a new case management system is a significant undertaking for any organization. Successful implementation requires careful planning, clear communication, and a well-structured approach.
Centrally assessed properties encompass a range of assets that extend beyond municipal or county boundaries, such as utilities, railroads, pipelines, and other infrastructural components.
As websites have evolved, the role of design has become essential, going beyond aesthetics to serve as a powerful language that enhances accessibility and usability.
In state government today, the importance of parcel data cannot be overstated. It is widely acknowledged that a little parcel data is good, and a lot is great.
Resolving disputes between landlords and tenants has long been a complex and time-consuming process. These conflicts often arise from misunderstandings, lease violations, or maintenance issues, leading to strained relationships, and legal battles.
The post-pandemic environment coupled with advancing self-service technologies is now creating a perfect storm that local government must now transform to meet.
The advent of instant payments has transformed the way financial transactions are conducted, offering unprecedented speed, convenience, and efficiency.
Cloud-based solutions have ushered in a new era of technological advancements for court systems. By leveraging the power of the cloud, courts can unlock a myriad of benefits, from increased accessibility to enhanced data security.
Effective communication between administration and residents is essential for building strong communities. A Mass Notification system, as discussed here, offers a responsive communication channel that connects residents and administration.
