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What to Look for in a Public Sector Software Company

What’s a public sector software company and why are they important?

A public sector software company plays a crucial role in assisting government organizations in managing various functions through software systems. These companies design software solutions that help governments streamline their operations, from financial systems to public safety and healthcare services. The importance of public sector software companies lies in their contributions towards improving governmental efficiency, reducing costs, and providing better support to citizens.

Selecting a public-sector software company that can provide the right technology solutions to meet your organization’s needs can be a challenging task. It’s essential to take a strategic approach and consider various factors that can affect your organization’s ability to deliver efficient and effective services to citizens. That’s why we’ve put together this blog to help you identify the key considerations when choosing a public-sector software company.

4 Key Considerations When Searching for a Public Sector Software Company

Contactless Solutions

One of the important factors to consider when searching for a public sector software company is its ability to provide contactless solutions. These solutions enable citizens to access government services remotely and independently, reducing the need for in-person interactions and improving overall efficiency. Examples of such solutions include kiosks, online payment systems, portals, mobile applications, and more. Public sector software companies that offer digital self-service solutions help governments streamline their operations and offer citizens more flexible and convenient options for accessing services. With contactless solutions, citizens can complete transactions and access information quickly and easily, without having to rely on government staff or wait in long queues.

Cloud-Based Technologies

When searching for a public sector software company, it is crucial to consider its ability to offer cloud-based technologies. These solutions provide governments with enhanced flexibility through modernized digital solutions. By leveraging cloud-based technologies, governments can access critical data and software applications from anywhere, at any time, making them more agile and responsive to changing needs. Additionally, cloud-based solutions provide numerous benefits for governments, such as increased scalability, lower costs, and improved security. Cloud-based solutions allow governments to provide better assistance to citizens more efficiently, reducing response time and ensuring quick and accurate solutions. Furthermore, by embracing cloud-based technologies, public sector software companies distinguish themselves as industry leaders, facilitating governments to stay at the forefront of technological innovation.

Forward-Thinking Innovators

Selecting a public sector software company with a team of innovative thinkers is essential to ensure that governments can deliver exceptional services that meet the needs of citizens both now and in the future. Innovation plays a critical role in providing data-driven and compliant solutions that improve workflows and enable governments to make informed decisions that lead to better outcomes for citizens.

To identify a public sector software company with forward-thinking innovators, it is important to evaluate their track record in delivering innovative solutions, technology roadmap, approach to innovation, partnerships, and collaborations with other tech companies or organizations, and awards or industry recognition for innovative solutions.

Premier Client Experience

The final key consideration is to look for a company that provides a premier client experience. You can tell if a public sector software company offers exceptional client experience by considering its reputation for giving personalized guidance, ongoing support, and building strong, long-lasting relationships with its clients. A company that focuses on the client experience will have a team of experts who work closely with their clients to understand their needs and ensure that they are getting the most out of their software solutions. Additionally, they will have a reputation as a trusted partner to governments and will be recognized for their commitment to offering exceptional service in the public sector software industry.

By considering these key factors, governments can choose a software company that can help them streamline their operations and offer better services to their citizens.

Catalis Solutions

What is Catalis?

Catalis is a public sector software company that specializes in providing SaaS (Software as a Service) and integrated payments solutions to municipalities, counties, states, and federal agencies across North America. With expertise and a successful track record, Catalis has helped public servants deliver outstanding services by utilizing modern digital solutions designed for the 21st century.

Their Solutions

Catalis offers government solutions that provide contactless payments, cloud-based technology, innovation, and an exceptional client experience. Their solutions enable better citizen service, greater access to data, and more effective technology platforms for agencies. Catalis divides its solutions into five sectors: Payments, Tax & CAMA, Courts & Land Records, Public Works & Engagement, and Regulatory & Compliance. Each sector addresses specific government challenges, providing tailored solutions to improve operations and citizen services. Catalis’s innovative solutions help governments stay ahead in the fast-changing world of public sector software, providing maximum value to their clients.


Choosing the right public sector software company is crucial to improving governmental efficiency, reducing costs, and enhancing citizen experience. When selecting a provider, it’s essential to consider their ability to offer contactless solutions, cloud-based technologies, forward-thinking innovation, and a premier client experience. So, if you’re looking for a public sector software company that can help your government agency stay ahead of the curve and provide maximum value to your clients, look no further than Catalis. Learn more about how we can help your agency streamline operations and improve citizen services.

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