El Paso Electric successfully encouraged digital payment adoption among older customers by focusing on empathy, education, and secure technology. Their strategy led to big savings and greater convenience.
A well-designed purchase order module within a cloud ERP system helps municipalities gain control over procurement, automate approvals, and improve financial visibility.
Automation is transforming probation supervision by reducing administrative burdens, improving collaboration, and supporting better outcomes. Digital tools can modernize the full supervision journey, from intake to final reporting.
Assessment e-filing is reshaping the way jurisdictions handle personal property tax. Learn how digital tools are eliminating paperwork, reducing risk, and helping agencies respond faster with greater transparency.
Text payments are transforming how government agencies engage citizens—making it faster, easier, and more secure to pay fines, bills, and fees from any mobile phone.
Modern probation demands more than paperwork and siloed systems. Cloud-first platforms are reshaping supervision by empowering officers, supporting data-driven decisions, and driving better outcomes for clients and communities.
Digital wallets have become the default way Americans pay. This article breaks down the five most-used wallets, the benefits they bring to public services, and a roadmap for agencies ready to modernize their payment experience.
Property tax administration is shifting from static reports to real-time insight. AI-powered analytics and geospatial dashboards let teams spot valuation issues sooner, and ensure fair, transparent taxation, boosting confidence for governments and communities alike.
Local governments still juggle calls, spreadsheets, and paperwork to track service requests, causing delays and frustration. A centralized, automated request-management platform delivers live status visibility, clearer accountability, and data for stronger decision-making.
