Live and on-demand sessions on GIS, asset management, and service delivery.
Built for municipal teams doing more with less.
How municipalities are creating one front door for residents, connecting departments, and gaining greater visibility into service delivery. Every resident expects a simple way to request service, report an issue, and stay informed. But behind the scenes, many municipalities are still managing requests across disconnected channels, manual processes, and siloed
Your municipal website needs to make important information easy to find, without requiring your team to build every feature from scratch. In this practical Website Learning Series session, we’ll explore how Catalis CMS plug-ins can help you add and manage calendars, directories, forms, alerts, quick links, news, and other useful website
In this first Catalis Conversations session, we sit down with Lace Lutz of MD of Taber to talk about what modernizing government technology really looks like in practice. Catalis Conversations is a new series designed to bring together government practitioners, technology leaders, and Catalis experts to share real stories, practical
Catalis Conversations: Canadian Public Works brings together municipal public works leaders for a focused discussion on what’s working in communities today. This session will highlight real-world approaches, shared challenges, and practical solutions that help teams streamline service requests, improve transparency, and better communicate with residents. The conversation will include peer
What Separates High-Performing 311 Operations? Managing Service Demand, Visibility, and Community Expectations Public works teams across the U.S. are managing increasing service requests, higher expectations from residents, and limited resources. Delivering reliable services today requires clear processes, better visibility, and tools that support crews in the field and staff in
Join our asset management experts for an interactive discussion on how organizations are improving asset performance, reducing maintenance costs, and maximizing the lifespan of critical infrastructure. In this webinar, you’ll learn how modern asset management strategies can help your team gain better visibility into inventory, streamline work order processes, and
When Penelope Cash joined the City of Berkeley as 311 Manager, she inherited a system held together by Band-Aids — one so outdated her team dreaded coming to work. Reports took weeks. Call times stretched to 6 minutes. And every day brought the fear that the system might not boot
Is your 311 portal accessible to all residents? Join this session to learn how Catalis Request311 is built with accessibility in mind—supporting all citizens in submitting service requests, reporting issues, and staying informed on request status. We’ll walk through features that help your community engage more equitably and share best
Great websites start with great content. In the first session of our four-part Catalis CMS training series, you’ll learn the foundational skills needed to create, organize, and manage content that serves your community effectively. This session covers the core content management features of Catalis CMS, along with best practices for
Every service request tells a story. The key is knowing how to turn that data into actionable insights. In this webinar, discover how Catalis Request311’s reporting and analytics tools help you uncover trends, measure performance, and make data-driven decisions that improve service delivery. Learn how to transform everyday requests into
Keeping your website accessible is not just a best practice. It’s essential for serving every member of your community and reducing compliance risk. In this webinar, our experts walk through practical ADA compliance strategies within Catalis CMS, including common accessibility pitfalls, content creation best practices, and tools that can help
