Live and on-demand sessions on GIS, asset management, and service delivery.
Built for teams doing more with less.
What Separates High-Performing 311 Operations? Managing Service Demand, Visibility, and Community Expectations Public works teams across the U.S. are managing increasing service requests, higher expectations from residents, and limited resources. Delivering reliable services today requires clear processes, better visibility, and tools that support crews in the field and staff in
Join our asset management experts for an interactive discussion on how organizations are improving asset performance, reducing maintenance costs, and maximizing the lifespan of critical infrastructure. In this webinar, you’ll learn how modern asset management strategies can help your team gain better visibility into inventory, streamline work order processes, and
When Penelope Cash joined the City of Berkeley as 311 Manager, she inherited a system held together by Band-Aids — one so outdated her team dreaded coming to work. Reports took weeks. Call times stretched to 6 minutes. And every day brought the fear that the system might not boot
Is your 311 portal accessible to all residents? Join this session to learn how Catalis Request311 is built with accessibility in mind—supporting all citizens in submitting service requests, reporting issues, and staying informed on request status. We’ll walk through features that help your community engage more equitably and share best
Great websites start with great content. In the first session of our four-part Catalis CMS training series, you’ll learn the foundational skills needed to create, organize, and manage content that serves your community effectively. This session covers the core content management features of Catalis CMS, along with best practices for
Every service request tells a story. The key is knowing how to turn that data into actionable insights. In this webinar, discover how Catalis Request311’s reporting and analytics tools help you uncover trends, measure performance, and make data-driven decisions that improve service delivery. Learn how to transform everyday requests into
Keeping your website accessible is not just a best practice. It’s essential for serving every member of your community and reducing compliance risk. In this webinar, our experts walk through practical ADA compliance strategies within Catalis CMS, including common accessibility pitfalls, content creation best practices, and tools that can help
