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Catalis Connection

Government Industry Insights

Operational Reality Facing 311 Teams in 2026

311 teams are under growing pressure as service request volumes rise, staffing remains tight, and resident expectations continue to increase. Modern municipal 311 software helps governments improve coordination, visibility, and service delivery.

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Choosing the Right CAMA Partner

Selecting a CAMA partner is the most important long-term decision an assessment office can make. Evaluate experience, compliance alignment, tech and integration adaptability, and support to ensure your CAMA system remains stable, scalable, and fits public sector needs in the future.

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Fictitious Employer Fraud Prevention

As State Workforce Agencies face unprecedented pressure to maintain solvency, the shift from reactive collections to proactive prevention has never been more critical. Traditional oversight often misses the sophisticated ‘ghost’ entities that drain resources before a single claim is even flagged. This deep dive explores the next generation of Fictitious Employer Fraud Prevention, demonstrating how behavioral intelligence and the Fictitious Employer module from Catalis UI Solutions allow agencies to identify high-risk accounts in real-time and stop improper payments at the source.

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The Future of 311

Modern 311 systems are no longer just intake tools; they are operational infrastructure. Municipalities are using connected service request platforms to improve transparency, coordination, and public trust.

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Learn more about the Catalis solutions that are modernizing governments across North America.