Coconino County, AZ, transformed its tax payment process with Catalis, achieving a 480% increase in digital payments and 98% collection rate. Modern platforms improve citizen satisfaction, operational efficiency, and long-term scalability.
Governments manage thousands of service requests each year. Automation via citizen request management software improves routing, escalations, and accountability for faster, smarter service delivery.
Transparency and accessibility are essential to civic trust. Digital-first meeting management tools empower citizens to engage, hold leaders accountable, and stay informed in today’s connected world.
Automated escrow payment portals are transforming compliance and transparency for lenders and local governments. Catalis helps simplify disbursements, strengthen audit readiness, and ensure accuracy across every transaction.
Cyber threats to government systems are evolving faster than ever. Awareness, training, and secure technology empower public agencies to detect, prevent, and respond to attacks before they spread.
Citizen request management platforms are more than intake tools; they reveal trends, predict future needs, and guide smarter resource allocation. Local governments can turn everyday service requests into proactive planning.
America’s unemployment insurance system is at a breaking point. States must invest in AI-powered UI claims adjudication, modular unemployment insurance technology platforms, and modernized UI benefits administration systems.
Tax offices face staffing shortages and rising demands. Automated escrow payment reconciliation and proactive partnerships reduce errors, improve accuracy, and free teams to focus on taxpayers, making operations smarter and more resilient.
As governments digitize services, cyber hygiene becomes critical to protecting citizen data and maintaining public trust. Learn key strategies from asset management to zero trust and AI-driven defense.
