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Payments

Government Industry Insights

Government Industry Insights

Scan. Pay. Done

QR code payments are transforming how government agencies collect revenue. They enhance the citizen experience, reducing operational costs and meeting modern expectations for contactless service.

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Flexible Payments for a New Era

As citizens turn to flexible tools like BNPL, government agencies have an opportunity to support payment compliance, reduce delinquencies, and promote equity—without disrupting revenue collection.

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Tapping into Convenience

As digital wallets like Venmo become part of everyday life, government agencies have an opportunity to meet citizens where they are. Integrating Venmo into public payment systems can increase on-time payments, improve transparency, and enhance accessibility.

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Credit vs. Debit

Credit and debit cards may seem similar, but their differences can significantly impact how governments collect payments and how citizens choose to pay.

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Building Inclusive Government Services

In today’s digital-first world, TTY devices continue to play a vital role in accessible government services. Supporting this technology ensures equity, emergency response readiness, and compliance—while reinforcing public trust.

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Catalis Checkout

Announcing the release of Catalis Checkout, a suite of revolutionary payment solutions for government agencies designed to transform the way transactions are managed.

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Frictionless Payments and Security

As digital payment options expand, the balance between convenience and security becomes critical. Explore the evolution of frictionless payments, associated security challenges, and how Catalis Payments helps provide secure, convenient solutions for communities.

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AI-Powered Call Center Transformation

In early 2024, Catalis enhanced its call center operations by introducing an AI-powered voice assistant, handling 46% of calls and improving user satisfaction. Skilled agents can focus on complex tasks while AI manages routine inquiries, setting new standards for customer service.

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