Zach Claussen

Senior Director of Sales, Catalis Public Works & Citizen Engagement

As a sales leader, he leverages 15+ years of experience to drive growth, strengthen client relationships, and empower government agencies.

Catalis ERP is Now Available Through Canoe Procurement: a simpler, compliant path to municipal ERP modernization for eligible Canadian public-sector organizations.

Zach Claussen October 14, 2026

Catalis ERP Cloud is now available to eligible Canoe Procurement Group of Canada members, giving Western Canadian municipalities a compliant purchasing path that skips a separate RFP. Learn how Canadian-hosted infrastructure, in-house implementation, and local support help finance teams modernize with less administrative burden.

Building a Reliable Municipal Asset Inventory

Zach Claussen August 26, 2026

Most municipalities have asset data. Few have one reliable municipal asset inventory that brings it all together. In this blog, learn what a complete record should include, and why getting this foundation right shapes every planning decision that follows.

Connecting the Public Works Ecosystem

Zach Claussen August 6, 2026

A connected Public Works ecosystem brings service requests, work orders, GIS, and asset management into one operational picture. This blog explores how municipalities can reduce disconnected processes, improve collaboration, and use existing data to support daily service delivery and long-term infrastructure planning.

Asset Management Without a Map Dependency

Zach Claussen July 31, 2026

Not every municipal asset needs to be managed through a map. In this blog, discover how structured tracking for equipment, facilities, tools, and other non-spatial assets can improve maintenance history, accountability, and long-term planning.

From Work Orders to Asset Intelligence

Zach Claussen July 22, 2026

Maintenance activity can reveal more than what work was completed. In this blog, learn how work orders are connected to asset history, local governments gain valuable insight into recurring needs, infrastructure performance, and future investment priorities.

Reducing Duplicate Data in Public Works Operations

Zach Claussen July 8, 2026

Public Works teams depend on accurate asset information across GIS, work orders, service requests, inspections, and reporting. In this blog, we look at how GIS integration for public works helps municipalities reduce duplicate data, keep GIS as the authoritative source, and make trusted infrastructure information easier to use in daily operations.

Connecting Citizen Requests to Real Infrastructure

Zach Claussen June 30, 2026

Citizen requests are most useful when they are connected to the location, asset, and team responsible for the response. In this blog, learn how GIS-based service request management can help Public Works teams improve routing accuracy, reduce manual validation, connect requests to real infrastructure, and turn resident reports into more actionable service workflows.

When GIS Data Becomes Operational Data

Zach Claussen June 24, 2026

GIS is becoming more than a planning or reference tool for local governments. In this blog, explore how, when connected to Public Works workflows, GIS data can help teams route requests, manage assets, coordinate field work, reduce manual lookups, and turn trusted location intelligence into daily operational value.

How Municipal 311 Software Supports the Teams Behind Every Request

Zach Claussen June 3, 2026

Behind every 311 request is a team working to keep service moving. Learn how municipal 311 software supports staff with clearer workflows, better visibility, and more sustainable service delivery.

Modernizing 311 Without Expanding Staff

Zach Claussen May 27, 2026

Local governments are being asked to manage more service requests with the same staffing levels. This blog explores how 311 workflow automation, better routing, and stronger visibility help teams improve service capacity without expanding staff.

Designing 311 Software Around Real Municipal Workflows

Zach Claussen May 20, 2026

Effective 311 software should reflect how local government teams actually work. This blog explores how 311 workflow management software designed around real municipal workflows helps agencies reduce friction, improve adoption, and support more consistent service delivery.

311 Works Best When It’s Connected

Zach Claussen May 13, 2026

Connected municipal 311 software helps local governments improve coordination, reduce operational friction, and resolve service requests more efficiently. In this blog, see how integrating 311 with GIS, asset management, permitting, and other operational systems gives staff better context and creates faster, more consistent service delivery workflows.