Beyond the Launch
November 29, 2023
In today’s rapidly evolving technological landscape, the guidance for creating accessible web content constantly evolves.
The 311 Call Center Advantage
October 12, 2023
The 311 call center has emerged as a catalyst for transformation. It’s the center of efficient public service, where communication converges, citizens engage, and data illuminates the path to progress.
Post-Pandemic Payday Lending
October 10, 2023
In the early stages of the COVID-19 pandemic, Veritec Solutions (now Catalis) received inquiries about how the public health crisis had impacted transaction activity for payday loans.
Unlocking the Power of Citizen Request Management (CRM) Data
October 4, 2023
A Citizen Request Management (CRM) system is a technology used by organizations to improve their interactions and relationships with customers or clients, while facilitating efficient service delivery.
Elevating Your Online Presence
August 24, 2023
As websites have evolved, the role of design has become essential, going beyond aesthetics to serve as a powerful language that enhances accessibility and usability.
6 Self-Service Options to Empower Your Citizens to Engage with Technology
August 10, 2023
The post-pandemic environment coupled with advancing self-service technologies is now creating a perfect storm that local government must now transform to meet.
Empowering Community Engagement with a Mass Notification System
July 24, 2023
Effective communication between administration and residents is essential for building strong communities. A Mass Notification system, as discussed here, offers a responsive communication channel that connects residents and administration.
Catalis solutions. Modernizing governments across North America.