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Mark Mayfield

Sr. Software Implementation Manager, Catalis Regulatory & Compliance

With 25+ years of experience, he leads collaborative software implementations that modernize state workforce agencies.

Intelligent Fact-Finding (IFF)

Intelligent Fact-Finding (IFF) redefines unemployment insurance adjudication by uniting automation, AI, and centralized workflows. IFF streamlines casework, reduces fraud, and improves equity for claimants and agencies alike.

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UI Adjudication in Crisis

America’s unemployment insurance system is at a breaking point. States must invest in AI-powered UI claims adjudication, modular unemployment insurance technology platforms, and modernized UI benefits administration systems.

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Future-Proof Your Unemployment Insurance Program

The pandemic was a real eye-opener for many of us. We all thought that the “Great Recession” had put our systems to the test in terms of maximum throughput. That seems to have been wrong. Since 2000, we have learned new definitions of stress relative to systems and people.

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