Skip to content

Frank Shield

Regional Sales Director, Catalis Payments

Frank has decades of expertise in government payments, specializing in secure, modernized payment ecosystems that streamline operations for state, county, and local agencies.

Protecting the Collection Rate Under Proposition 2½

The goal of modernization isn’t to eliminate human interaction; it’s to ensure that human interaction is reserved for the moments that actually require it. Modernizing payment channels like IVR and online portals is the primary solution to allow staff to handle complex taxpayer inquiries.

Read More »

What Massachusetts Taxpayers Expect When They Pay the Town

The goal of modernization isn’t to eliminate human interaction; it’s to ensure that human interaction is reserved for the moments that actually require it. Modernizing payment channels like IVR and online portals is the primary solution to allow staff to handle complex taxpayer inquiries.

Read More »

Weekly Turnover, Monthly Reconciliation, and Personal Liability

The goal of modernization isn’t to eliminate human interaction; it’s to ensure that human interaction is reserved for the moments that actually require it. Modernizing payment channels like IVR and online portals is the primary solution to allow staff to handle complex taxpayer inquiries.

Read More »